“In all affairs, it’s a healthy thing now and then to hang a question mark on the things you have long taken for granted.” – Bertrand Russell
Every time I’m sure, I’m wrong. And every time it happens, barriers are broken and our team reaches new levels.
A recent example?
I stated “The training command will never allow us to increase our training days by 50%.” And someone asked “Really?” So we submitted a well-substantiated request. I was wrong and they increased our training days.
Time after time, I’ve been wrong. My secret to success? Listening to the objection in the response. The question mark in the response indicates hope. And hope carries opportunity. And opportunity is where great teams live.
From certifications, deliberate development (vectoring), professional team awards (NSC Green Cross), reenlistment bonuses, special experience identifiers, to NIOSH studies and ASSE partnerships…these opportunities began by being sure, listening for the question mark, and following that to the opportunity.
The downside? I am wrong a lot.