The One Quality-Technician or Professional?

He was the eye in the hurricane.

In a major exercise, designed to test emergency and safety response, the colonel stood surrounded by 30 subject matter experts, ringing phones, and frantic radio calls.

He listened, asked a few pointed questions, and calmly stated the next steps to take.

The developed quality is also referred to as “sangfroid.”

It’s why Thomas J. Jackson is still known as “Stonewall”.

And it’s the single quality that separates the EHS technician from the professional.

It’s not OSHA classes, the ability to determine the ergonomic equation or restate Boyle’s Law, the graduate degree, nor the host of acronyms on the business card.

Because in EHS, you KNOW every day does not go as planned. People are hurt and equipment is destroyed. Spending time after the incident being surprised, acting on emotion, and biting your top lip is time wasted.

The ability to mentally rise above the din, act on logic and reason, and make a decision.


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