The Secret Conversations of Safety and Operations Managers

He had heard people speak contemptuously of money: he wondered if they had ever tried to do without it.

– W. Somerset Maugham, author of “Of Human Bondage”

In some circles of safety professionals, it’s whispered that companies are after only profit, production, and sales.

In some circles of operations managers, it’s said that safety professionals are out to bubble-wrap the world and its workers at an infinite cost, while standing by with a water hose in case any fun breaks out.

There’s truth in each perspective.

Now and then, safety professionals seem to forget that paychecks aren’t made with good intentions, but with hard currency.

Operations managers, with short-term memories, fail to realize the impact of injuries, and in building hard currency, forget that the worker’s hand (and every other body part) must be present to accept the paycheck.


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